Frequently Asked Questions

A passport photo is an official biometric photograph used for identification documents like passports, visas, and ID cards. It must meet specific government requirements for size, background, lighting, and facial positioning to ensure accurate identification and security.

Your passport photo is ready instantly! Our AI processes your photo in under 60 seconds. Once processed, you can immediately download your compliant passport photo and print it at home or through our recommended printing services.

While many passport photos follow similar standards, different countries and document types have specific requirements. Our service automatically adjusts your photo to meet the exact specifications for passports, visas, driver's licenses, and other ID documents based on your selection.

We guarantee 100% compliance with government standards. If your photo is rejected due to not meeting official requirements (not due to photo quality issues on your end), we'll provide a full refund or reprocess your photo free of charge.

We accept all common image formats including JPG, JPEG, PNG, and HEIC. Your photo should be at least 600x600 pixels for best results. You can upload photos from your phone, camera, or even take a selfie directly using your device's camera.

No! That's the beauty of our AI technology. You can take a photo with any background using natural lighting. Our AI will automatically remove the background, adjust lighting, correct colors, and ensure your photo meets all official requirements.

Most countries now prohibit glasses in passport photos due to glare and reflection issues. We recommend removing glasses before taking your photo. However, if you have a medical reason requiring glasses, check your country's specific requirements as some allow exceptions with proper documentation.

Yes, our service works for all ages including babies and children. For infants, you can lay them on a white sheet and take the photo from above. Our AI will handle the rest. The same compliance standards apply, though some countries have slightly relaxed requirements for very young children.

Your final passport photo is delivered at 300 DPI (dots per inch) print-ready quality in both digital format and print-optimized layout. This ensures crisp, professional results whether you print at home or use a professional printing service.

We support passport photo requirements for over 190 countries including USA, UK, Canada, Australia, India, EU countries, and many more. Our AI is trained on official government specifications and is regularly updated to reflect any changes in requirements.

Yes! Our photos are created to meet the exact specifications set by government agencies including passport offices, visa application centers, and embassy requirements. We maintain a 99.9% acceptance rate across all countries we support.

While requirements vary by country, common standards include: plain white or off-white background, neutral facial expression, both eyes open and visible, no glasses, no headwear (except for religious reasons), recent photo (usually within 6 months), proper head size (70-80% of frame), and good lighting without shadows.

Yes, you can wear makeup and style your hair as you normally would. However, keep it natural and ensure your face is clearly visible. Avoid heavy makeup that significantly alters your appearance, and make sure your hair doesn't cover your eyes or face.

Religious headwear is permitted in most countries' passport photos, provided it doesn't obscure your facial features. Your face must be fully visible from bottom of chin to top of forehead. The headwear should not cast shadows on your face.

Our passport photo service costs £3.99 for a complete package including: unlimited photo attempts, AI processing, instant digital download, and print-ready files. This is significantly cheaper than traditional photo booth services (£10-15) or photo studios (£15-25).

You can upload and preview your photo for free. You only pay once you're satisfied with the AI-processed result and want to download the final files. This ensures you're completely happy with your passport photo before purchasing.

Yes! Your purchase includes digital files in multiple formats and a print sheet with multiple copies at the correct size for your chosen document type. You can print as many copies as you need from the files we provide.

Absolutely. We use Stripe, a industry-leading payment processor trusted by millions of businesses worldwide. We never store your credit card information on our servers. All transactions are encrypted and PCI-DSS compliant.

Yes, we offer a 100% satisfaction guarantee. If your photo is rejected by the official authority due to non-compliance with their standards (and not due to issues with your original photo), we'll either reprocess your photo free of charge or provide a full refund.